Skip to content

Legal and information

Class booking terms

Group classes are booked through Gymcatch. Private sessions are arranged directly. The studio’s detailed booking and cancellation rules still require Chantal’s approval.

Version 1.0. Updated 19 October 2026. First draft for client and solicitor review; not a statement that legal compliance has been certified.

Classes and prices

Group classes welcome all levels, last 55 minutes and have a maximum of six people. A group session is £20 and a block of ten sessions is £190. Private sessions are £60 for one person or £70 total for two people.

One-to-one sessions are not available to book online. Contact the studio by email or WhatsApp to arrange them. The website’s weekly schedule is a general guide, not a guarantee of availability.

Before your first session

New clients complete a health questionnaire before their first class. Tell the instructor about relevant injuries, health conditions or pregnancy through the agreed screening route, not the general website message form. Speak to your GP before starting exercise where appropriate.

Awaiting confirmation

  • [TO BE CONFIRMED] Health screening process, age policy and pregnancy/postnatal suitability policy: Chantal to approve.

Booking and payment rules

Awaiting confirmation

  • [TO BE CONFIRMED] Booking window, payment timing, any deposit and what it secures, and who processes payments: Chantal to supply.
  • [TO BE CONFIRMED] Lateness, late-cancellation notice and fee, no-show rules, and process for studio-cancelled classes: Chantal to supply.

Class packs and other products

Awaiting confirmation

  • [TO BE CONFIRMED] Ten-session pack expiry, transferability, unused-session refunds and any pause provisions: Chantal to supply.
  • [TO BE CONFIRMED] Whether gift vouchers are sold and, if so, their terms: Chantal to confirm.

Your consumer rights

Nothing in the final booking terms may remove your statutory rights. The cancellations page explains why a dated leisure class and an undated class pack may have different cancellation rights. Do not assume that every online class booking has a 14-day cooling-off period.

Google Maps is optional

Allowing the map loads Google content, which may use cookies and receive your network information.

Open directions on Google Maps

Find the studio

The Reformer Studio

The Salon248 High StreetCranleigh, SurreyGU6 8RL
01483 272822

Hours vary with the class timetable.

Get directions to The Reformer Studio